Location - KidZania London, Shepherds Bush

Job Type - Permanent, Full time ( 130 hours per month) 

Hourly rates –

• £10.50/hour if 23 or over

• £10.20/hour if between 21 – 22

• £8.72/hour if under 21

Please be advised working days will a mix of weekday and weekends as we are looking for 4/5 days availability.

About Us

KidZania is a fun and exciting Edutainment complex where we empower and inspire kids' future career choices through educational role play with a huge variety of activities! Kids can choose to be a Pilot, Fire fighter, DJ or Concierge to name a few! The concept effectively gives kids their first taste of independence and gets them thinking what they might want to be in the future.

With 25 facilities all over the globe from Mexico City to Tokyo to London, KidZania receives more than 9 million visitors yearly in over 15 countries, with 10 more facilities currently under development.

Are you looking for a unique workplace where your job will help thousands of Kids realise their passions!?

Being part of a company that focuses on its people, joining a team of like-minded individuals with a focus on culture, hard work, having fun, transparency and enthusiasm.

KidZania London have an exciting opportunity for you join our team as part of the Security Team within our Facilities Department.

This job might be for you if:

You are a looking for your next step and are a passionate, pro-active, self-motivated and highly driven person, come and join us at KidZania London.

We are seeking an individual who is a hardworking, can work well under pressure and has strong attention to detail. You also thrive from a busy environment and have the experience, confidence and initiative to work autonomously, this is a fantastic opportunity for you!

KidZania’s values are our shared beliefs about behaviours that are key to how we deliver against our objectives and help us achieve our vision and strategy, shape the way we deliver our functions and are integral to the way we interact with each other, professional stakeholders and the public.

KidZania is a Mindful employer, taking the lead and championing in positive mental fitness at work. We are also a member of the Disability Confident Charter committed to ensuring an inclusive and supportive working environment that is free from any form of discrimination.

We Employ People of Difference. Please let us know if you require additional access arrangements during the recruitment process.

https://jobs.kidzania.co.uk/

https://kidzania.co.uk

Job Purpose

The Control Room Assistant will assist in the daily co-ordination of operations in The City, ensuring that all Health and Safety procedures and policies are being met. Being the first line of contact and support to the Duty Management Team during the operational day and in an emergency. This position will be taking initial charge of emergency communications and occurrence logs, monitoring CCTV and ensuring efficient & appropriate communication across the site at all times.

The Control Room Assistant will always be responsible for maintaining secure access to the control room and its equipment, assigning radios and keeping accurate daily records, as well as monitoring fire alarms, lift alarms and emergency alarms for the building.

Key Responsibilities

• Following Health and Safety procedures and policies to ensure the safety of staff members and visitors
• The first point of contact for any emergencies on site
• Monitoring CCTV for the whole city
• Taking and relaying communications across the site
• Assigning radios and equipment to staff
• Management and maintenance of site records

Essential Criteria

• Previous experience in a similar role
• Calm and controlled during difficult situations and when under pressure
• A strong communicator, both verbal and written, confident in communication at all levels and to large audiences
• Able to identify potential risks and threats and develop strategies to overcome any challenges
• Proactive and organised with the ability to work as a team and under your own initiative
• Confident and personable, with ability to build relationships with problem solving skills
• Strong attention to detail

Desirable Criteria

• Similar background preferably within the attractions, hospitality, entertainment, retail sectors

BENEFITS

Some of the fantastic benefits available for this role include:

• Fun and Inspiring place to work
• Employee Assistance Programme - A 24-hour telephone and online service for specialist advice and counselling services. This service is available 24 hours a day, 365 days a year.
• Training and Career Development opportunities
• Westfield Discounts
• Free and Discounted KidZania Tickets
• 25% Discount in our retail shop and KidZania Birthday Parties
• 60% Discount in our internal food and beverage outlets
• 20% Discount at Hilton Kensington stays
• + more such as discounts to Red Letter Days, Buy a Gift

We are based in Westfield London, Shepherds Bush.

For more information, please contact Careers Team on careers@kidzania.co.uk

We are an equal opportunities employer. Please let us know if you require additional access arrangements during the recruitment process.